Shipping policy

Shipping & Return Policy

Effective Date: [Add Date]
Store Name: drolixshoppee.store

Thank you for shopping with drolixshoppee.store. We are committed to delivering your orders quickly and ensuring a smooth return process.

📦 Shipping Policy

Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or holidays.

Delivery Time

  • Estimated delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location and unforeseen courier delays.

Shipping Charges

  • Shipping charges (if any) will be displayed at checkout before completing your purchase.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking details (if available).

🔄 Return Policy (5-Day Return Policy)

We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • Proof of purchase is required.

Non-Returnable Items

  • Items damaged due to misuse

  • Final sale or clearance items (if applicable)

How to Request a Return

To start a return, please contact us at:
📧 drolixshoppee@gmail.com

Include the following details in your email:

  • Order number

  • Reason for return

  • Photos of the product (if damaged or defective)

We will provide return instructions once your request is approved.

💰 Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, refunds will be processed to your original payment method within 5–7 business days.

❗ Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
📧 drolixshoppee@gmail.com

We will resolve the issue as quickly as possible.

📩 Contact Us

If you have any questions about this Shipping & Return Policy, please contact us at:
Email: drolixshoppee@gmail.com